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Social Media Criticism and How to Deal with it Effectively

Dealing with Social Media Criticism There is nothing new in people criticising brands publically. For some companies it can be a baptism of fire, heralding the company’s graduation into the public sphere. What is perhaps new is that the internet and social media provide a public and global platform from […]

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Twittiquette: How not to ruin your life in 140 characters

Twittiquette A couple of notorious cases in the news have hammered home one extremely important lesson for tweeters everywhere: Twitter isn’t private. Durr and some tweeters need to exercise twittiquette! First came the case of the Swansea University student who posted several ill-advised, cruel and racist comments after the on-pitch […]

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